This page will give you a better understanding of what GuideLoft is and what we can do for you. For more information, feel free to consult our FAQ page and please don't hesitate to contact us if you have any questions, problems or comments.


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Customer Service
We respond to every customer inquiry within 24 hours. Guaranteed. In most cases y ou will receive a reply within two hours and even faster between 8am and 6pm PST.

International Customer Service:    sacred_treasures@hotmail.co.uk


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Authors
Writers for GuideLoft are being recruited from all over the world. Whereas Runescape is popular in the UK, Final Fantasy XI is the game of choice in Japan, and Everquest 2 has got its focus in the North American market. This reflects on our recruitment process, which aims to select native English speakers who are not only brilliant gamers of their own, but come from the most competitive fields. Each and every author is being selected in an assiduous evaluation process. Their contracts include an initial payment as well as monthly-paid royalties according to the customer-determined rating of their guide. In other words: The more customers like a product, the higher revenue share the author receives. This approach might explain the currently unmatched quality, the high frequency of updates and the level of detail that are common for every product sold on GuideLoft.


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Technology
The GuideLoft site has been optimized to provide a maximum of performance to all visitors. All offered guides are located on a leading edge server farm. With a 99.9% uptime guarantee and a high end link-up to major pacific backbones, purchased downloads can be retrieved at any time and record speed. Separate locations in the USA and Hong Kong guarantee this level of reliability throughout the world.


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Safety and Privacy
Your e-mail address and any personal details you provide to us remain safe. For a detailed explanation of the information that is being gathered while you visit this site and how it's being used, please refer to our privacy policy.